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Cancel the subscription

You can cancel on the account page with one button, without contacting us. Cancelling applies from the next renewal, and you keep the period you have already paid for (Refund Policy, Article 5).

If you paid outside the Republic of Korea, the button on the account page takes you to Creem’s customer page, where you cancel.

Within seven days of a payment you may withdraw instead and get it back in full.

Leave an inquiry

If you cannot do it yourself, leave it here. We will cancel it and tell you on this page.

Sign in to leave an inquiry

Your account tells us who is asking and about which payment, so you do not need to write dates or amounts. You read our answer here too.

Sign in with Google to contact us

If you cannot sign in, or have already deleted your account, email hello@octorium.app.