Refund Policy

1. The free trial

The first 30 days are free, and no payment method is registered. Nothing is charged, so there is nothing to refund. The trial needs no cancelling — it simply ends, and whether to subscribe is decided then.

2. Statutory withdrawal

Under the Korean Act on Consumer Protection in Electronic Commerce, you can withdraw within 7 days of any charge and receive a full refund of that charge. The monthly and the annual plan are treated alike.

After 7 days there is no pro-rata refund for the remainder of a period: the annual price is already the discount, two months of twelve.

3. Cancelling the subscription

You can cancel at any time; cancellation takes effect from the next renewal. A period already paid for stays usable until it ends.

After cancellation, the records you already made are kept on your computer unchanged, and open again as they were if you subscribe again.

4. When a card declines

For purchases in Korea (Toss Payments), your registered cards are tried in priority order at renewal; if every one declines, that period’s renewal simply does not happen. No arrears accumulate and nothing is charged retroactively. For purchases outside Korea (Creem), retries are handled by Creem.

5. How to get a refund

Request a refund at the email below; once confirmed, it is issued to the original payment method within 3 business days. The processor and your card issuer may take a few more days to post it.